All products sold by Nelz are digital. Delivery is done instantly through email or direct download access. Because the product is accessible immediately, refunds are not offered.

No Cancellation After Purchase

Once payment is completed and access is delivered, the order cannot be canceled. Digital products cannot be returned or revoked after download.

Refund Policy

Refunds are not provided under any circumstance, including but not limited to:

• Customer changed mind after purchase.
• Customer expected different results or outcomes.
• Customer does not know how to use the product.
• Customer purchased by mistake.
• Customer claims the product did not help their rankings or SEO results.

Exceptions

The only case where support is provided is if you paid but did not receive access. In that situation, we will resend your access link after verification.

• Resend of access is free.
• No refunds are issued under this case. Only re-delivery.

Verification for Re-Delivery

To verify your purchase, include:

• Order ID or payment transaction ID.
• Email used during checkout.

Contact Support

Email: support@nelz.in

Response time: 24 to 48 hours.